Myrtha Pools - Castiglione delle Stiviere, Provincia di Mantova

Giuliana Vitali

Azienda fa parte di gruppo Castiglione piscine, vendono materiale scadente a loro concessionari. Devi solo sperare che trovi un installatore capace, noi purtroppo non abbiamo avuto fortuna, l’azienda si lava le mani completamente tramite il loro ufficio legale…. Vergogna!

Jose Castro

Recensione Myrtha Pool

Our experience with Myrtha Pools was very negative: we purchased a swimming pool from them and unfortunately very serious incidents occurred in relation to which there was no assistance or support on the part of Myrtha towards us that, in our opinion, given also the magnitude of the amounts paid, there should have been. We certainly did not expect such treatment as we received, considering the relationship and importance of their company.
In particular, after some materials (extremely expensive) incredibly were delivered to us broken, in relation to which Myrtha took the position of disclaiming any responsibility without in any way verifying the dynamics and/or in any way providing assistance to the customer, the most important dammage arose from the work performed by their authorized installers to whom we had to contractually turn to in order to take advantage of the materials warranty provided by Myrtha (we were basically obliged to turn to them). However, these installers (who were supposed as a guarantee of good execution of the installation, otherwise why “recommend” them?) carried out the pool assembly work with serious delays and multiple defaults occurred (including a hole in the pool resulting in water leaking out and the lifting of the sheath, making the pool, inevitably, completely unfit for the purpose for a long time). We have always reported any delays and negligence to Myrtha in a timely manner but Myrtha has always disclaimed any responsibility without ever providing assistance or support to the customer. In our opinion, it is therefore very serious that Myrtha did not provide us with any assistance and simply denied any responsibility for the damage we suffered, leaving us alone in dealing with the multiple issues that occurred, without any kind of support.In light of the above, and in light of the multiple and extensive damages we suffered as a result of the installation of a swimming pool provided by Myrtha we feel that our experience with Myrtha has been extremely negative (or, better to say, horrible) and we will not use Myrtha for future purchases.

Krzysztof Brzozowski

It's difficult to communicate with them, everything goes very slowly, inaccurately. They can't prepare a package for a courier - poor organization of their work in the warehouse.
You have to ask for everything, remind you, translate... 🙁

Oriol Farré Savalls

A DISASTER, the execution, at least in the Spanish Branch. Months of delay (More than half a year for a small pool), the pool is NOT waterproof, they came 4 times to fix it.. still waiting.. ITALY do not respond and just say "Estamos seguros que se arreglará muy pronto". SHAME ON MYRTHA POOLS

Rimvydas Randis

Labai gerai, draugiški

Neil Eybers

Heard so much about this supplier...... and their interesting product. So I've visited their informative website.

paolo meli

I've phone them, they told me: we'll call you back, never happened.

Tomislav Blazicevic

Top quality producer of pools