ORDERS
The products sold on the website are not intended for resale or distribution. We reserve the right to cancel any orders and / or suspend accounts, should we believe that the products are ordered in violation of this provision.
Once the products delivered to the address indicated by you have been received, you will assume the responsibility and any risk of non-refund of the products ordered. your order from the address you specify.
Orders returned
In the event that a prepaid order (prepaid means orders paid by credit card, PayPal) is returned to Slife for reasons not attributable to the transport company or to Slife itself, Slife will return the sum paid by deducting the shipping cost.
Returns
As a customer of Slife s.r.l. if the customer wishes to return one or more items, he can do so within 14 days of receiving the order. The package must be intact and unopened. It will be the customer's responsibility to ensure that the returned items arrive at our warehouse. To exercise the right of return, the customer must contact our customer service at This email address is being protected from spambots. You need JavaScript enabled to view it. specifying the order number and the products they want to return. The refund will be made with the original payment method or with a coupon that will be valid for 6 months from the date of issue.
Complaints
In the event that the customer receives a defective or damaged product or an item other than the one ordered, he will be asked to attach some photographs that clearly show the problem with the product, as well as a photograph of the box in which the order was delivered. The customer will have to keep both the product and the box in which it was delivered until our customer service has made a decision on what to do. If at the time of delivery the box containing the product is not in perfect condition, it must be immediately reported to the transport company.
